A Few Things To Note During Your Stay...
Pool and spa heat is not included in the nightly rates. There is an additonal fee of $50 per night to heat the pool and spa. Or $500 per month for longer stays. If you decide to pay for pool/spa heat it must be for the entire stay.
We also provide an XL Electric Smokeless Indoor grill. Check out You tube to see some great recipes you can make with this grill. Stove is equipped with an Airfryer.
There will be a $500 charge if the smell of smoke or evidence of smoke is in the villa upon check out including E-cigaretts. Absouletly no smoking allowed in this pool villa. Smoking can be done anywhere outside as long as all exterior doors are closed.
Additionally cleaning fees apply if the villa is left excessively dirty or with excessive garbage.
We provide a starter kit of toiletries to help you get your vacation to a great start. Our starter kit inlcudes garbage bag, shampoo, conditioner, body wash, lotion, soap, coffee, etc.
During your stay
We ask that you clean the barbecue grill after each use. An additional cleaning fee of $50 will be charged if the grill is returned to us uncleaned. Charcoals should NOT be used on the gas propane grill. Please follow all guidelines in using a propane gas grill. Homeowner does not take any responsibility if the propane gas grill is used incorrectly. Each guest will use the grill at their own risk. We recommend that you do not use the propane gas grill if you have no experience in using one. Please turn off propane gas after each use.
There is a locked closet in the home used to store owner's items. Guest as no access to this closet. However there are plenty of closet space throughout the home.
We provide complimentary WIFI, however there may be times when our WIFI goes out due to no fault of ours especially during bad weather. Or if the provider as issues with their services. Though this rarely happens please keep this in mind
“We have installed exterior security cameras for the safety of both guest and property. These cameras are actively recording. There is one in the front of the home and one in the back. One is located in the front of the property to monitor exterior activity in the front of the home and one located in the back exterior to monitor any activity in the exterior back of the property. None of our cameras are facing in the interior of the home in any way. Any tampering with cameras, including, but not limited to covering and otherwise disabling of these cameras are grounds for early termination of reservation with no refunds whatsoever.”
Pets Restrictions
We allow pets up to 30 pounds either dog or cat, subject to the home owners approval. We will need vacine status and you will need to read and accept our pet policies.. Pets are not allowed in the beds or on couches or chairs unless you bring your own blankets and sheets to spread over these items before the pet goes on them. There is pet deposit of $200 plus $30 per day per pet. Limit 2 pets per household. Pets should not be left alone in the home unless in a crate. Fees may apply if there is excessive shedding or anything chewed or destroyed by your pet.
We axcept Service Animals as required by Law.
It is our pleasure to accept your group and your Service Dog. Please let us know the following before checking in if you are travelling with a Service Dog legally allowed by the ADA .
1. Is the dog a service amimal required because of a disability?
2. What work or task had the dog being trained to perform and will the dog be left in the home by itself at anytime during your stay?
We do not charge extra for a service dog, nor do we increase the security deposit. Guest remains liable for all and any damages caused by people or dog .
Under the ADA , service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal's work or individual's disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls. The animal must be under control of the handler at all times therefore never left alone in the home.
If we discover that a guest has misrepresented a pet as a service animal. we reserve the right to seek financial restitution, report fraudulent claims to the government authorities and evict the guest (s) without fruther notice. In the latter case there will be no right to a refund or unused rent
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In 2022, both Airbnb and Airlines no longer treat Emotional Support Animals as Service Animals. If you have a ESA, please fliter search for pet friendly properties only. Our home will not be a fit for ESA,
We will need a copy of the drivers license of the person making the reservation before check in to satisfy our HOA requirements and a list of all guest over the age of 18 years old.
We provide complimentary wifi ..there are times when the wifi can be down due to the an interuprtion by the service provider or due to weather among other things that is totally out of our control.
Francisco (review from Airbnb)
She helps and she understand .
Stayed December 2021Delexea (review from Airbnb)
You can expect a clean place with great service if there’s an issue contact the host they will quickly fix any issues they’re friendly people!
Stayed April 2022Miguel (review from Airbnb)
Great place to stay at in a nice area. The host is very responsive and attentive.
Stayed April 2022Heliomar (review from Airbnb)
Great Place, Great Location!
Stayed April 2022Sandy was an exceptional host! She was very responsive with any questions I had prior & during our stay.
Check in was fast and easy.
Home was cleaned beyond our expectation.
The kids had a blast in the pool.
We really enjoyed our time at Sandy’s Place.
Fiona (review from Airbnb)
Great location and space. The neighbourhood was lovely and felt very safe. We had lots of fun in the pool, perfect after a busy day in the parks! We had some issues but the management company was very responsive and came out straight away. Sandy was great before we arrived and always responded very quickly to my many questions!
Stayed June 2022Seth (review from Airbnb)
Excellent communication from the host. Found 1. Broken item, but it was clearly not at the fault of the host. Spacious room for a large family gathering.
Stayed June 2022Very good
4/5Carlonnecia (review from Booking)
There are no comments available for this review
Stayed July 2022Exceptional
5/5Brittney (review from Booking)
My kids loved the pool and game room!
Stayed August 2022Exceptional
5/5Antoya (review from Booking)
There are no comments available for this review
Stayed September 2022Exceptional
5/5Monica (review from Booking)
There are no comments available for this review
Stayed September 2022it was a nice home would recommend but wouldn’t pay for heated pool
4/5Charity (review from Booking)
large bedrooms and bathrooms, clean, lots of room for 8 people
Stayed October 2022pool was not heated as I thought it would be. only heated till 7pm so by time we got home and wanted to get in was ice cold.
Response:
Thank you so much for your review we appreciate. Our pool runs for 10 hours per day and our guest can tell us what hours they would like it to run for. The spa can be ran anytime by prewarming it for 45 minutes. After you called and said that the spa was great but the pool was not to temperatures we explained this to you and ask what hours you would perfer but you did not respond to us. We are so sorry for any misunderstanding and will pay more attention to this next time. Our goal is to give each guest a 5 star experience. We are so sorry we fell short in this department.